Everything a Letting Agent Does, Automated

Autoprop handles lead response, viewings, offers, references, rent, and maintenance — so you can focus on closing deals instead of chasing admin.

Lead Response

Instant Lead Response

Never lose a lead to slow replies again. Autoprop responds to enquiries within minutes — at 2pm or 2am.

  • Multi-channel — Phone, email, and WhatsApp from one system
  • Instant answers — Responds to property questions automatically
  • Lead qualification — Gathers move-in dates, occupants, budget
  • Smart escalation — Flags leads that need a personal call
Lead Response
Handling enquiry from Rightmove
New enquiry received
Sarah interested in 14 Oak Street, 2-bed flat
AI Response (47 seconds)
Answered questions about parking, offered Thursday/Friday viewings
Result
Viewing confirmed for Thursday 2pm ✓
Voice

AI Voice Calls

Answer incoming calls with a natural British voice assistant. No hold music, no voicemail — instant help for every caller.

  • Natural conversation — Sounds human, not robotic
  • 24/7 availability — Never miss a call, even at midnight
  • Dedicated numbers — Separate lines for lettings, maintenance, etc.
  • Smart handoff — Transfers to your team when needed
Incoming Call
+44 20 7123 4567
Caller
"Hi, I saw a flat on Rightmove, is it still available?"
Autoprop
"Yes, the 2-bed on Oak Street is still available. Would you like to book a viewing? I have Thursday afternoon or Friday morning free."
Result
Viewing booked, confirmation sent ✓
Viewings

Smart Viewing Scheduling

Your whole team's calendar, optimised. Groups viewings by location so you're not zigzagging across town.

  • Route optimisation — Minimises travel time between properties
  • Multi-negotiator — Manages calendars across your whole team
  • Tenant coordination — Notifies tenants and arranges access
  • Auto reminders — Sends confirmations and reduces no-shows
Thursday Schedule
James - 4 viewings optimised
10:00 — 14 Oak Street (Tenant notified ✓)
10:45 — 22 Oak Street (8 min drive)
11:30 — 8 Maple Road (12 min drive)
12:15 — 15 Maple Road (3 min walk)
4
Viewings
23
Min travel
2.5h
Total time
Offers

Offer Management

From viewing to offer in hours, not days. Autoprop handles the whole process — collection, affordability checks, landlord presentation, and holding deposits.

  • Offer collection — Gathers rent, move-in date, term, conditions
  • Affordability check — Validates income before wasting time
  • Landlord presentation — Clear summary with your recommendation
  • Holding deposits — Requests payment, tracks receipt, TFA compliant
New Offer
14 Oak Street
Applicant
Sarah Thompson, employed, £48,000/year
Offer
£1,400/month, 12-month term, 1st March move-in
Affordability
✓ Passes (income 2.86x rent, requires 2.5x)
Status
Sent to landlord for approval
References

Reference Chasing

Stop waiting on referees. Autoprop contacts employers and previous landlords directly — and chases them until they respond.

  • Direct outreach — Contacts employers, landlords, accountants
  • Document collection — Requests payslips, ID, bank statements
  • Automated chasing — Follows up at day 3, 5, and 7
  • Escalation — Alerts you when someone's being difficult
Reference Progress
Sarah Thompson
✓ ID verified
✓ Employer reference received
⏳ Previous landlord — chased (day 3)
✓ Bank statements uploaded
✓ Proof of address verified
Tenancy Setup

Tenancy Setup

From accepted offer to keys in hand — zero manual chasing. Autoprop tracks deposits, agreements, certificates, and move-in.

  • Deposit protection — Tracks the 30-day deadline (missing it is criminal)
  • Agreement generation — Creates and sends for e-signature
  • Certificate validation — Checks Gas Safety, EICR, EPC
  • How to Rent — Sends the required guide automatically
Tenancy Checklist
14 Oak Street
✓ Deposit received (£1,400)
✓ Deposit protected (DPS)
✓ Agreement signed (all parties)
✓ Gas Safety valid until Dec 2025
⏳ First rent — due 1st March
○ Key handover — scheduled 1st March
Rent

Rent Collection

Get paid on time, every time. Autoprop sends reminders, chases late payments, and matches bank transactions automatically.

  • Payment requests — Sends reminders before rent is due
  • Arrears management — Escalating chasers for late payments
  • Bank matching — Automatically reconciles payments
  • Payment plans — Offers options when appropriate
Rent Status
March 2025
12
Paid
2
Pending
1
Overdue
Overdue: 8 Maple Road
Day 5 — Formal reminder sent, payment plan offered
Auto-matched today
£1,400 from S. Thompson → 14 Oak Street ✓
Maintenance

Maintenance Coordination

From report to repair, handled. Autoprop logs issues, contacts contractors, collects quotes, and keeps everyone informed.

  • Issue logging — Triages by urgency (emergency to routine)
  • Contractor assignment — Matches the right trade to the job
  • Quote collection — Gets multiple quotes for bigger jobs
  • Landlord approval — One-click approval via email or portal
Maintenance Job
8 Maple Road
Issue reported
Boiler not heating water — Priority: Urgent
Contractor contacted
ABC Heating (Gas Safe) — Available tomorrow AM
Quote received
£180 callout + parts — Sent to landlord for approval
Tenant updated
"Engineer scheduled for tomorrow 9-11am" ✓

And Much More

Everything you need to run a modern letting agency

Automated Follow-ups

Chase leads on a human schedule until they book, decline, or go cold

Compliance Tracking

Never miss a Gas Safety, EICR, or deposit deadline

Team Management

Multiple negotiators with separate calendars and permissions

Dashboard

Pipeline view, live feed, arrears alerts — all at a glance

Integrations

Rightmove, Zoopla, Apex27, Microsoft 365, WhatsApp

Your Brand

Messages come from your email, in your name — not a robot

Landlord Updates

Automatic offer notifications, maintenance updates, statements

GDPR Compliant

UK/EU data storage, full audit trail, export anytime

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