AI Letting Negotiator and AI Property Manager

Autoprop handles the operational work agencies are drowning in: lead response, viewings, referencing and tenancy setup, rent collection and arrears, maintenance, contractor quotes and approval handoffs. £299/month per module.

Lead Response

Instant Lead Response

Never lose a lead to slow replies again. Autoprop responds to enquiries within minutes — at 2pm or 2am.

  • Multi-channel — Phone, email, and WhatsApp from one system
  • Instant answers — Responds to property questions automatically
  • Lead qualification — Gathers move-in dates, occupants, budget
  • Smart escalation — Flags leads that need a personal call
Lead Response
Handling enquiry from Rightmove
New enquiry received
Sarah interested in 14 Oak Street, 2-bed flat
AI Response (47 seconds)
Answered questions about parking, offered Thursday/Friday viewings
Result
Viewing confirmed for Thursday 2pm ✓
Voice

AI Voice Calls

Answer incoming calls with a natural British voice assistant. No hold music, no voicemail — instant help for every caller.

  • Natural conversation — Sounds human, not robotic
  • 24/7 availability — Never miss a call, even at midnight
  • Dedicated numbers — Separate lines for lettings, maintenance, etc.
  • Smart handoff — Transfers to your team when needed
Incoming Call
+44 20 7123 4567
Caller
"Hi, I saw a flat on Rightmove, is it still available?"
Autoprop
"Yes, the 2-bed on Oak Street is still available. Would you like to book a viewing? I have Thursday afternoon or Friday morning free."
Result
Viewing booked, confirmation sent ✓
Viewings

Smart Viewing Scheduling

Your whole team's calendar, optimised. Groups viewings by location so you're not zigzagging across town.

  • Route optimisation — Minimises travel time between properties
  • Multi-negotiator — Manages calendars across your whole team
  • Tenant coordination — Notifies tenants and arranges access
  • Auto reminders — Sends confirmations and reduces no-shows
Thursday Schedule
James - 4 viewings optimised
10:00 — 14 Oak Street (Tenant notified ✓)
10:45 — 22 Oak Street (8 min drive)
11:30 — 8 Maple Road (12 min drive)
12:15 — 15 Maple Road (3 min walk)
4
Viewings
23
Min travel
2.5h
Total time
Maintenance

Maintenance Triage

Autoprop can pick up maintenance reports, ask the right follow-up questions, record the issue clearly and keep tenants updated while the job moves forward.

  • Issue intake — Understands what has been reported and asks for missing details
  • Tenant updates — Keeps the tenant informed without staff rewriting routine emails
  • Priority awareness — Escalates urgent or unclear cases to the team
  • Clean handoff — Records what happened so the next step is obvious
Maintenance Report
8 Maple Road
Tenant report
Boiler not heating water, photos attached
AI follow-up
Asked for error code, access times and whether hot water is affected
Priority
Urgent maintenance case prepared for contractor contact
Status
Tenant updated, team notified
Contractors

Contractor Quote Gathering

The AI Property Manager can contact contractors, gather availability and quotes, and prepare the next step for the team to review.

  • Contractor outreach — Sends the job details to the right trades
  • Availability chasing — Finds out who can attend and when
  • Quote collection — Collects pricing and notes for review
  • Team summary — Presents the options clearly before approval
Contractor Quotes
Boiler repair
ABC Heating — available tomorrow AM
City Boilers — available Friday PM
Best option prepared for team review
Tenant told the issue is being arranged
Approvals

Approval Handoffs

Autoprop does the legwork, then brings the team or landlord approval flow in before anything sensitive or spend-related goes ahead.

  • Decision points — Escalates anything that needs human judgement
  • Approval summaries — Shows the issue, quotes and recommended next step
  • Post-approval updates — Tells tenants and contractors what happens next
  • Audit trail — Keeps a record of what was asked, approved and sent
Approval Handoff
Landlord decision needed
Issue summary prepared
Contractor quote attached
Waiting for team or landlord go-ahead
Tenant and contractor update ready to send
Rent

Rent Collection & Arrears

Rent is requested, chased politely, and reconciled against your own account — with landlord statements prepared and rent reviews handled when they fall due.

  • Rent requests & reminders — Sent on time, every month, without anyone remembering
  • Polite, staged chasing — Late payments followed up professionally, escalated to your team when needed
  • Reconciliation — Payments matched against your bank, GoCardless, or Stripe; you keep control of client money
  • Statements & rent reviews — Landlord statements prepared, Section 13 notices drafted for your approval
Rent Run
This month
Rent requests sent 7 days ahead
Payments reconciled against your account
One late payer — polite chase sent, team notified
Landlord statements updated
Tenancy Setup

Referencing & Tenancy Setup

From accepted offer to keys handed over: referencing run and chased, agreements prepared for e-signature, deposits and certificates tracked so nothing blocks move-in.

  • Referencing, chased for you — Documents collected, referees followed up, Right to Rent prompts handled
  • Agreements & e-signature — Tenancy agreements generated and sent for signing, with reminders
  • Deposits & deadlines — Deposit collection and protection deadlines tracked with alerts
  • Move-in to move-out — Inventory check-in, renewals, and end-of-tenancy deductions handled in one place
Tenancy Setup
14 Oak Street
References complete — employer confirmed
Agreement signed by all parties
Gas, EICR and EPC verified before keys
Move-in monies received — keys ready

What each role covers

Four modules, one AI — £299/month each

Lead Follow-ups

Follow up on warm enquiries without losing people to slow replies

Applicant Questions

Ask for move date, budget, household and other restrictions before booking

Team Diaries

Coordinate calendars, access restrictions and existing appointments

Maintenance Intake

Clarify issues, gather details and keep the repair moving

Contractor Chasing

Contact contractors, check availability and collect quotes

Approval Handoffs

Prepare the case for team or landlord approval before action is taken

Tenant Updates

Keep tenants informed when bookings change or maintenance progresses

Rent Collection

Request, chase, reconcile and report rent against your own accounts

Referencing & Move-in

Run referencing, prepare agreements and track deposits through to keys

Human Control

Escalate sensitive cases and decisions instead of pretending everything should be automatic

Feature FAQs

What features does Autoprop include?

Autoprop includes AI-powered lead response (email, phone, WhatsApp), automated viewing scheduling with route optimisation, tenant coordination and access arrangement, automated follow-ups and reminders, multi-negotiator calendar management, and portal integration with Rightmove, Zoopla, and OnTheMarket.

Does Autoprop make AI voice calls?

Yes, Autoprop can make and receive AI voice calls with a natural British voice. It can call applicants to confirm viewings, follow up on enquiries, and handle routine phone communications.

Which property portals does Autoprop integrate with?

Autoprop integrates with Rightmove, Zoopla, and OnTheMarket. It monitors your portal enquiry feeds and processes leads from all three portals automatically.

How does Autoprop handle viewing scheduling?

Autoprop checks your negotiators' diaries, accounts for travel time between properties using route optimisation, proposes available viewing slots to applicants, and confirms bookings automatically. It also handles tenant notice requirements for tenanted properties.

Can Autoprop handle tenant communication?

Yes, Autoprop handles tenant coordination including viewing access arrangements, 24-hour notice requirements for tenanted properties, and routine communications. It ensures legal notice periods are met automatically.

Ready to Automate Your Agency?

Start with the AI Letting Negotiator for viewings, or book a demo to see the management workflow too.

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